Terms & Conditions

Effective October 30, 2026 · Last updated October 30, 2026

Please read these terms carefully. They include an arbitration clause and class-action waiver, and explain that Flossera is not a dental or medical provider.

01Acceptance of these terms

These Terms & Conditions ("Terms") are a binding agreement between you and Flossera, a brand of The Nelson M Group LLC ("Flossera," "we," "us"). They govern your use of flossera.com and related services, including email and text-message programs (the "Services"). By using the Services or submitting a form, you agree to these Terms, our Privacy Policy, and, if you opt in to texts, our SMS Terms. If you do not agree, do not use the Services.

02What Flossera is, and is not

Flossera is an information service. We publish general, plain-language data about oral health, dental care basics, and ways to save on dental care, and let visitors opt in to related updates. We do not provide dental care, give quotes or prices for treatment, match people with dentists, or refer people to providers, and we do not share your details with dental offices, insurers, or other partners.

• Decisions about dental care are yours. Reading our content does not obligate you to do anything.
• Your own dentist, not Flossera, examines you, explains the risks, benefits, and costs of any treatment, and is responsible for your care.
• Costs, coverage, and savings vary by person, plan, and location. We will not guarantee that you will save any amount, qualify for any program, or get any particular result.

03Eligibility

You need to be 18 or older, located in the United States, and able to form a binding contract before using the Services, and the information you submit must be your own or that of a person who authorized you to submit it.

04Your information and accuracy

You promise that what you submit is accurate and up to date, and you will update it if anything changes. The mobile number you enter must be one you own or have authority to use. If your number changes or is reassigned, please reply STOP from the old number or contact us so that we do not message someone else.

05Communications and text-message consent

If you select to opt in, you consent to being contacted by email and, if you tick the boxes that apply, by automated text messages as set out in the SMS Terms. Consent to texts is optional, is not a condition of purchase or of using the Services, and may be withdrawn at any time by replying STOP. Message frequency varies. Message and data rates may apply. Reply HELP for help.

06Text messaging: rates, frequency, STOP and HELP

Message and data rates may apply. Message frequency may vary (up to about 8 messages a month, depending on the topics you choose). Text START to join at 833-442-7067, or opt in with the form on our Get Started or text updates page. Consent is not a condition of purchase or of using the Services.

• STOP: Reply STOP to any message to opt out (STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT also work). You will get one confirmation text and then no more messages.
• HELP: Reply HELP to any message for help, or contact us by email at [email protected] or by phone at 833-442-7067.

Mobile information and opt-in data are not sold or shared with third parties or affiliates for marketing or promotional purposes. See the Privacy Policy and SMS Terms.

Our text-message number is 833-442-7067.

07Acceptable use

Do not (a) submit details that is false, misleading, or belongs to someone else, (b) use the Services unlawfully, fraudulently, or abusively, (c) disrupt the Services or attempt unauthorized access, (d) fill in forms with bots or automated means, (e) copy, scrape, or resell our content without permission, or (f) impersonate anyone. If you do, your access might be suspended or ended.

08Third-party organizations and links

Organizations, programs, and products mentioned on or linked from the Services (for example public health resources, dental schools, or clinics) are operated by third parties. We do not endorse any product, plan, or provider, and we are not responsible for what those third parties do, publish, or deliver. Your relationship with a dentist or plan is between you and them.

09Intellectual property

The Services, including the Flossera name, logo, text, graphics, and design, are held by us or our licensors and are protected by intellectual property laws. We give you a limited, revocable, non-exclusive, non-transferable license for personal, non-commercial viewing and use of the Services. Photos on the Site carry their own free-use licenses.

10Disclaimers

Services and content are delivered "as is" and "as available," and we disclaim every express or implied warranty, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. Uninterrupted, error-free, or secure service is not warranted, and neither is the delivery or timeliness of any message.

Flossera does not provide medical advice, and makes no representation about any dental treatment, plan, price, savings amount, or health outcome.

11Limitation of liability

As far as the law allows, flossera and The Nelson M Group LLC, and their members, managers, officers, employees, and agents, will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, or goodwill, arising from or related to your use of (or inability to use) the services, or from any dental care decision you make or do not make. Our total liability for any claim relating to the services will not exceed one hundred U.S. dollars ($100).

Because some jurisdictions restrict certain limitations, portions of the above may not apply to you. Nothing here limits liability that cannot lawfully be limited.

12Indemnification

You agree to defend and hold harmless The Nelson M Group LLC, its affiliates, and its personnel against claims, damages, and expenses (among them sensible attorneys' fees) that arise from your breach of these Terms, your misuse of the Services, or your supplying a phone number or other information you had no authority to provide.

13Disputes, governing law, and arbitration

Informal resolution first. Please contact us at [email protected] and allow us 30 days to try to resolve it before you file a claim.

Binding arbitration. Except for small-claims matters and claims for injunctive relief for intellectual-property misuse, any dispute between you and Flossera or The Nelson M Group LLC arising out of or relating to these Terms or the Services will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in your county of residence or by video or phone, at your choice. The arbitrator may award the same individual relief as a court, and judgment can be entered in any court of competent jurisdiction.

Class-action waiver. Where the law allows, you and Flossera each agree that claims will be brought only individually, and not as a plaintiff or class member in a class, collective, or representative action.

Opt-out. Arbitration is optional if, within 30 days of first accepting these Terms, you email [email protected] using the subject line "Arbitration Opt-Out" and giving your name and mobile number.

Governing law. Governing law: the Federal Arbitration Act and the laws of the state in which The Nelson M Group LLC has its principal place of business, without regard to conflict-of-law rules. Except as the arbitration clause supplies, exclusive jurisdiction lies with the state and federal courts based in that state.

14Termination

You may stop using the Services at any time, and may opt out of messages by replying STOP. We reserve the right to suspend or terminate access at our discretion, including for violations of these Terms. Disclaimers, limitation of liability, indemnification, disputes, and any other section that by its nature should survive will survive termination.

15Changes

We may update these Terms. We will post the new version with a new "Last updated" date. If you continue to use the Services after the effective date, you accept the updated Terms. For material revisions, we will offer notice as mandated by law.

16General

This is the entire agreement between you and us on this subject: these Terms plus the Privacy Policy and SMS Terms. The remainder survives if any part is unenforceable; failing to enforce a provision does not waive it. You need our consent to assign these Terms, while we may assign them in a merger or a sale of the business.

17Contact us

Questions about these Terms? You can reach us by mail, email, phone, our online contact form, or by replying HELP to any text: